Welcome to Medi-CareFirst.com!

Contact Us

BlueRx (PDP) plans:
For Questions About: Contact Us At: Mailing Address:
Buying a BlueRx (PDP) plan Prescription  Drug Plan Prospective Customer Service
1-888-784-0790
1-888-784-0868 (TTY)
8 a.m. – 8 p.m. EST,
7 days a week
Medi-CareFirst Rx Response Team
10455 Mill Run Circle
OM1-415
Owings Mills, MD 21117

Request an Information Kit on BlueRx (PDP) plans

E-Mail Your Request Medi-CareFirst Rx Response Team
10455 Mill Run Circle OM1-415
Owings Mills, MD 21117
• Application Mailing and Status
• Billing
• Coordination of Benefits (COB) Survey
• Change your plan
• Eligibility
• Enrollment
• New Card
• Obtaining information in other languages
Membership Customer Service
1-888-857-6118
1-800-855-2880 (TTY)
8 a.m. - 8 p.m., 7 days a week
Hours are (October 15 to February 14): 8 a.m. to 8 p.m., 7 days a week;
(February 15 to October 14): 8 a.m. to 8 p.m., Monday through Saturday
Medicare Prescription Drug Plan Enrollment Center
c/o CGI
P.O. Box 2668
Ft Worth, TX 76113

• Benefits
• Claims (including appeals and exceptions)
• Complaints, Appeals or Grievances
• Finding a Participating Pharmacy
• Medication Therapy Management
• Out-of-Pocket Costs
• Prior Authorizations
• Quantity Limits

Claims Customer Service
1-800-693-1434
1-800-693-0765 (TTY)
24 hours a day, 7 days a week

Medicare Prescription Drug Plan Claims Center
Argus Health Systems
Dept.#303
P.O. Box 419019
Kansas City, MO 64141

Prior Authorization (physicians only) Argus Health Systems
1-800-314-2872
Fax: 1-800-315-4025
 


Medigap plans:
For Questions About: Contact Us At:
Medigap Supplemental Health Plans

Please visit Need to Buy Insurance? on our affiliated site, www.carefirst.com.

 

Other Contact Information:
For Questions About: Contact Us At: Mailing Address:
Fraud (or suspected Fraud)

1-800-336-4522
711 (TTY Relay Service)
M-F: 9 a.m. - 4 p.m.
E-mail the Special Investigations Unit

Medi-CareFirst
Special Investigations Unit
10455 Mill Run Circle
Owings Mills, MD 21117
Web Site Problems E-mail the Web Team Medi-CareFirst Web Team
OM2-345/Corporate Communications
10455 Mill Run Circle
Owings Mills, MD 21117