Welcome to Medi-CareFirst.com!

Privacy Statement

Print

Internet Privacy Statement

How We Secure Your Personal Information

Medi-CareFirst respects the need for security regarding your personal information. Whenever you provide personal information, your information will be protected using Secure Sockets Layer (SSL) technology. SSL is an industry standard that encrypts the information you provide, to avoid the decoding of that information by anyone other than Medi-CareFirst. This technology, however, does not absolutely guarantee the total privacy of information that has been provided to this site.

Information you submit directly to us will remain on our servers or those of our affiliates, secured by various industry approved technologies to prevent unauthorized access to your personal information.


Access to Our Site

If you are using our site from locations such as your place of employment, you may run into problems with firewalls that the system owner has established for security reasons. If this is the case, you may need to complete the information from your home computer where you can control your security settings. If this is not possible, you can contact us for additional assistance.


Cookies

Like most commercial websites, we use cookies and other technologies to enhance your online experience and to learn about how you use our web site so that we can improve the quality of our services. Cookies are alphanumeric identifiers that we transfer to your computer through your web browser to enable our systems to recognize your browser.

Our cookies will not provide any personally identifiable information about you and do not allow us to gain access to other information on your computer.


Information We Collect

We receive and store certain types of information whenever you visit our site.

Medi-CareFirst’s servers automatically record information including your domain name, the IP address from which you entered our site, your browser type and language, the pages you visit on our site, and the date and time of your request.

We do not collect any information that can reveal your personal identity unless you voluntarily provide it, for example when you register for or login to a specific feature of our site.

You may decline to provide personal information to us, block pop-ups and/or refuse cookies in your browser. However, this may result in some of our features or services not functioning properly.


How We Use Your Information

Personally-identifiable information you give us will be used only to provide the service or information you have requested.

We do not sell information about you to any third party and we do not share it with third parties unless it is necessary to complete a request you have made, process a transaction for you, or to comply with the law.

We will not send you any unsolicited e-mail ("spam").

We may combine personal information collected from you with information from other Medi-CareFirst services or third parties to provide a better user experience, including customizing content for you.


Links to Other Sites

Medi-CareFirst may provide links to other websites not owned or controlled by Medi-CareFirst that might be useful or of interest to you. The privacy policy of that site may differ from Medi-CareFirst’s. Please review the privacy policy of any site before providing any personal information.

Links to other non-Medi-CareFirst websites do not constitute or imply endorsement by Medi-CareFirst of the websites, material, products or services described on those sites.


Not Medical Advice

The content on our site is not intended to be a substitute for professional medical advice. Seek the advice of your physician with any questions you have about a medical condition.


Health Information

Protecting member's confidential information has always been a priority for Medi-CareFirst. You have certain additional rights relating to your protected health information, whether oral, written or electronic. Those rights are explained in the Notice of Privacy Practices for your plan.

General information about a claim can be provided to family members or other authorized representatives to solve a question or complaint, but specific diagnostic information can only be discussed with your written permission.


Medical Records

We do not collect or maintain copies of your medical records. You may request access to your medical records by contacting your provider's office. You must follow the provider's procedures for accessing medical information.


Other Uses of Information

Other uses of your member information including personal and financial data collected by Medi-CareFirst are required or permitted by law. We will continue our commitment to keep your personal, financial and medical information private and secure. For more information on how your information is used and disclosed, see the Notice of Privacy Practices for your plan.


Adobe Acrobat Viewing & printing this form requires Adobe Acrobat Reader, which can be downloaded free from the Adobe site.