I am already enrolled - Part D

I have questions about my Part D plan.

Please note that standard e-mail is not secure. Since information about your drugs is confidential, we do not currently provide customer service via e-mail.

For Questions About: Contact Us At: Mailing Address:
• Buying a Medi-CareFirst plan Prospective Customer Service
888-784-0790
888-784-0868 (TTY/TDD)
8 a.m. – 8 p.m. EST,
7 days a week		 Medi-CareFirst Rx Response Team
10455 Mill Run Circle OM1-415
Owings Mills, MD 21117

• Request an Information Kit on Medi-CareFirst plans

 E-Mail Your Request Medi-CareFirst Rx Response Team
10455 Mill Run Circle OM1-415
Owings Mills, MD 21117
• Application Status
• Billing
• Coordination of Benefits (COB) Survey
• Change your plan
• Eligibility
• Enrollment
• New Card
• Obtaining information in other languages		 Membership Customer Service
1-888-857-6118
1-800-855-2880 (TTY/TDD)
8 a.m. - 8 p.m. EST,
7 days a week		 Medicare Prescription Drug Plan Enrollment Center
c/o CGI
P.O. Box 8100
Lancaster, SC 29721

• Benefits
• Claims (including appeals and exceptions)
• Complaints, Appeals or Grievances
• Finding a Participating Pharmacy
• Medication Therapy Management
• Out-of-Pocket Costs
• Prior Authorizations
• Quantity Limits

 Claims Customer Service
1-800-693-1434
1-800-693-0765 (TTY/TDD)
24 hours a day, 7 days a week

Medicare Prescription Drug Plan Claims Center
Argus Health Systems
Dept.#303
P.O. Box 419019
Kansas City, MO 64141
• Prior Authorization (physicians only) Argus Health Systems
1-800-314-2872
Fax: 1-800-315-4025		  
• Fraud (or suspected Fraud)

1-800-336-4522
711 (TTY/TDD Relay Service)
M-F: 9 a.m. - 4 p.m. EST
E-mail the Special Investigations Unit

 Medi-CareFirst
Special Investigations Unit
10455 Mill Run Circle
Owings Mills, MD 21117
• Web Site Problems E-mail the Web Team Medi-CareFirst Web Team
OM1-8/Corporate Communications
10455 Mill Run Circle
Owings Mills, MD 21117
 
News

Medicare Enrollment Opens Nov. 15

Medi-CareFirst Helps Pay for Vaccines

Drug Recalls
Prescription Drug Recalls
OTC Drug Updates
Formulary Changes
News Archives
Health and Wellness Information

Foods That Help You
LOSE WEIGHT

Low-calorie, high-fiber foods such as fruits and vegetables fill you up but don't add that much to your daily calorie total.

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Options
Discount Program

Options Discount Program takes you in healthy directions by opening the door to discounts on a broad range of alternative therapies and wellness services.

Click here for more info